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Customer Service
Terms and conditions of website usage

About Us

What ever the occasion Spondon Florists can supply the flowers you need. Be it a Happy Day or a Sad Day, our florists will be happy to discuss any orders you have in mind. For all your floral needs Spondon Florists delivers the very best complete personal service. Every aspect of our work is served with great attention to detail.

Our Contact Details:

Spondon Florists, 829, Osmaston Rd, Allenton, Derby, Derbyshire, DE24 9BQ Tel. 01332 340610

Making A Purchase

Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "checkout" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. Prices are quoted in Sterling and will be converted by your credit card to your own currency. We accept all major credit cards. You may also send your credit card information via phone snail mail or over the Internet.

If at any time you are not satisfied with your product, we will be happy to collect and refund or replace the item.

Tax Charges

All prices are inclusive of VAT.

Shipping & Handling

We deliver to Derbyshire and surrounding areas with a charge of 4.95 All orders must be recieved by 2pm to ensure same day delivery.

Credit Card Security

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. At Spondon Florists, we are dedicated to giving our customers the best service possible.

Reaching Us

If you need to reach us, please call us on 01332 340610 or write to us at Spondon Florists, 829, Osmaston Rd, Allenton, Derby, Derbyshire, DE24 9BQ

Cancellations

If for any reason you wish to cancel your order, you may do so my calling 01332 340610 or emailing spondonflorists@hotmail.co.uk.

Please give us 48 hours notice prior to the delivery date. Cancellation is not permitted after the goods have been dispatched.

Privacy Policy

Spondon Florists do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item. Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes